Williams Brothers for the People - Frequently Asked Questions

General Information About the Dealership

Where are your dealership locations near Toledo, OH?

We proudly serve the Toledo area with 3 convenient locations:

  • Dundee, MI: 4706 N Ann Arbor Rd, Dundee, MI 48131
  • Monroe, MI: 15303 S Dixie Hwy, Monroe, MI 48161
  • Toledo, OH: 5947 W Central Ave, Toledo, OH 43615

What makes you a Dealer for the People®?

We believe everyone deserves a nicer, newer vehicle—regardless of credit history. We fight for YOU, working with lenders who say YES when others say no. Learn more about our For the People® approach.

What are your dealership hours?

We offer flexible hours to fit your busy schedule:

  • Mon-Thu: 9 AM – 8 PM
  • Tue-Wed-Fri: 9 AM – 6 PM
  • Sat: 9 AM – 2 PM
  • Sun: Closed

What is the For the People® Approval Process?

Our proven 4-step approval process helps you get approved fast and find the perfect vehicle that fits your wants, needs, and budget. Start your approval process today.

Do all locations offer the same vehicles and services?

Yes! All Williams Brothers locations share inventory and the same customer-first values. If you see a vehicle at one location but prefer another, we’ll move it for you.

Where can I read customer reviews?

Check out what real customers are saying on Google, Facebook, and Yelp. We’re proud of our 5-star service!

How old do I need to be to buy a vehicle?

You must be at least 18 years old to legally enter a vehicle purchase contract.

Vehicle Pricing & Inventory

What kind of vehicles do you stock?

We offer a wide selection of new Chrysler, Dodge, Jeep, and Ram vehicles, as well as pre-owned models with low mileage, some under factory warranty, plus access to thousands more nationwide. View our inventory.

What are your vehicle prices?

Our vehicles are priced fairly—at or below market value. No inflated prices!

Do your vehicles come with Carfax or AutoCheck reports?

Yes! Every vehicle is AutoCheck verified for peace of mind.

Do you offer certified pre-owned (CPO) vehicles?

Many of our used vehicles are under factory warranty, and we offer extended warranties for additional coverage.

What is the lowest monthly payment option available?

Most lenders have a minimum loan amount. Our lowest payment options typically start around $150/month, depending on credit approval.

Financing & Credit Approval

What are your interest rates?

Rates are determined by our partner lenders based on credit, income, equity, and other factors.

Can you help with bankruptcy financing?

Absolutely! We work with lenders and attorneys who specialize in Chapter 7 and Chapter 13 bankruptcies. Apply now.

Can I finance through my own bank?

Yes! You’re welcome to use your bank or credit union. We recommend comparing rates.

Do you offer financing for bad credit or repossessions?

Yes! Our second-chance financing partners specialize in helping customers with bad credit or repossessions.

Can you work with SSI or fixed income?

Yes. Many lenders will accept SSI and fixed incomes.

Can I get pre-approved over the phone?

Due to FTC regulations, we can’t collect sensitive info over the phone. However, you can apply securely online or visit us in person.

Do you offer first-time buyer programs?

Yes! We love helping first-time buyers get approved, even with little or no credit.

Do I need a co-signer?

Not always. A co-signer may help improve rates but is not always required.

What are your minimum credit requirements?

We have lenders for all credit types—from no credit to excellent credit. Apply today to see your options.

Do you help with negative equity?

Yes! We specialize in helping customers trade out of vehicles with negative equity and into something nicer, newer®.

Trade-Ins & Selling Your Car

Do you accept trade-ins?

YES! Whether you drive it in, push, pull, or drag—it has value! Value your trade.

Can I trade in my car if I still owe money on it?

Absolutely! We’ll help pay off your current loan and get you into a new ride.

Do you offer free vehicle appraisals?

Yes! Bring your car in anytime for a free, competitive offer.

Can I trade in my car while still making payments?

Yes. We’ll handle the payoff process and help you transition to a new vehicle seamlessly.

Buying Process & Policies

How long does it take to buy a car?

Most customers complete their purchase in 2-3 hours—much faster than the average 1-14 days elsewhere.

Can I drive home the same day?

YES! As long as you’re approved and find the perfect car, you can leave the same day.

Why do you need my name, phone, and email on your website?

We provide personalized service, walking you through the buying process and helping with any questions. We respect your privacy.

Do you offer vehicle delivery?

Yes, though we prefer face-to-face service to ensure a great experience. Delivery is available in special cases.

Are your vehicles inspected?

Most are inspected in-house or by auction partners. Trade-ins may be sold “as-is” and labeled accordingly.

What should I bring when buying a car?

  • Driver’s license or valid ID
  • Proof of income
  • Proof of residence
  • Trade-in title (if applicable)

Do I need a driver’s license to buy a car?

No. Some lenders accept valid ID instead.

Do I need a job to qualify?

Not necessarily. However, some form of income is required for financing.

Can I buy more than one vehicle?

Of course! Many customers buy multiple vehicles at once.

Warranties & Additional Services

Do your vehicles come with warranties?

Yes! New vehicles include manufacturer warranties. Used vehicles under 10 years/100k miles include a 3-month/3,000-mile guarantee. Extended warranties available.

Do you offer GAP insurance?

Yes. GAP insurance protects you if your car is totaled before the loan is paid off.

Do you offer extended warranties?

Yes. Many vehicles qualify for extended warranties (24-84 months).

Online & Remote Services

Do you offer online car buying options?

You can start online, but final paperwork is completed in-person to ensure accuracy.

Do you offer virtual test drives?

Yes! We can send videos or schedule a live virtual walkaround.

Do you deliver vehicles?

In special cases, yes. Contact us for details.

Discounts & Promotions

Do you offer military or first responder discounts?

Yes! We offer special discounts for military, first responders, and civil service workers.

What’s your current promotion?

Promotions change frequently. Visit dundeedealmakers.com or call us for the latest deals.

Language & Accessibility

Do you have Spanish-speaking staff?

Sí! We have bilingual staff and use translation tools to assist Spanish-speaking customers.

Do you assist non-English speakers?

Yes. We’ll go the extra mile to help non-English speakers feel comfortable.

Transportation & Convenience

Can you pick me up or offer transportation?

We don’t offer pickup services, but may assist with Uber or Lyft in special cases.

Can I schedule a test drive at home?

We encourage in-store test drives but can arrange off-site drives if necessary.

Ready to Drive? Visit Us Today! 🚗💨

We’re here to help you get approved and drive home in a nicer, newer ride—regardless of credit, budget, or challenges.

📞 Call Us:

  • Dundee, MI: (734) 823-3600
  • Monroe, MI: (187) 794-5276
  • Toledo, OH: (844) 430-3127

🌐 Visit: dundeedealmakers.com